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“Please tell Mr. Lawrence I am so very delighted with Chubb and your service on this claim.” Carl S. – New York, NY
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J.W. Allen Contacts
New York:
111 John Street, Suite 1801
New York, NY 10038
We want to be your first point of contact for any loss or possible claim.

Often, we will start with lining up restoration contractors for you before the insurance company has even assigned an adjuster. Other times, we might assess your possible recovery and prior loss experience and suggest that it may be in your best interest to not file a given claim.

Our early dialog is a vital part of managing your claim well. Should we agree a claim should be submitted, we will make the initial report on your behalf. You can seek our assistance if your insurer is not responding as you expect and continue to provide and council as needed throughout the claim process.

As a J.W. Allen client, our assistance may include:

  • 24-hour, 365-day availability should an emergency occur
  • Putting pressure on your adjuster for a quicker response
  • Serving as a liaison between you and other involved parties to facilitate a fast claims settlement
  • Performing concierge tasks such as arranging emergency remediation services, recommending auto repair facilities, assisting in reserving specific car rentals, etc.
  • Providing third-party claims guidance and settlement strategies to prevent minor incidents from negatively impacting your claims history
If your claim is an emergency and is outside of our normal business hours, you may call your insurer directly or call our Emergency Hotline at (212) 227-6875 and dial 5. A member of our team will then get back to you as soon as possible.